Questions? We’re here to help!

Please contact us at +44 330 822 5115 and have your card number and order number ready. We can be reached by phone at:

• Monday to Friday: 09:30 AM to 04:30 PM

Please include as much information as possible in your message, such as your card number and order number, so that we can help you more quickly. We will do our best to answer your question as soon as possible.

Go to giftcard.co.uk and click on 'Redeem Choice Gift Card' at the top of the homepage. Enter your 19-digit card number to check the current balance. Then, pick a gift card of your choice from the available selection. Fill in your details along with the PIN code, which you’ll find on the back of the card under the scratch-off layer. Finally, redeem your Choice Gift Card.

If the PIN is no longer visible on your gift card, please contact us using our customer service.

You can easily check your gift card balance at giftcard.co.uk. The balance on your Choice Gift Card is valid for two years from the date of purchase.

Your Choice Gift Card is valid for one year from the date of purchase.

Yes, you can. You’re free to spend the balance on more than one gift card. For the full selection, visit our redemption page.

Gently scratch the foil to reveal your PIN. Avoid sharp objects as they may damage the code. If the PIN is unreadable, contact us.

Many of our gift cards are available as e-vouchers by email, but not all. You’ll find this clearly stated on each product page.

Delivery usually takes 1 to 5 working days, but during busy periods at the local post office, times may vary. Has your gift card not arrived on time? Download this e-voucher and fill in the details. Please note: this voucher has no monetary value. It’s simply a small gesture to bridge the waiting time and offer you a little extra service.

Choose your gift card, select the amount, and add it to your basket. You can add extras like a personal message, festive wrapping or a luxury gift box. Enter the delivery details and complete your payment. We accept Visa, Mastercard and American Express. Business orders can also be paid by invoice.

Yes, you can. Simply place your business order in our webshop and choose your preferred payment method: Visa, Mastercard and American Express. Please note: for security reasons, gift cards are activated only after payment is received. Invoice payment is not available for digital gift cards. Ordering in bulk or want your cards personalised with your company logo? Request a free quote or call us on +44 330 818 2133.

Yes. You have 14 days to return your order from the day it’s delivered. Please note: e-vouchers cannot be returned. During checkout, you’ll be informed that by ordering digital content, you agree to immediate delivery (you’ll receive the voucher by email).

Depending on your email provider, our e-voucher email may arrive in a different folder than your main inbox. This could be a Promotions, Other, Updates, Spam, or Junk folder. In Gmail, the Promotions tab is located under “Categories” in the left-hand menu and may not be immediately visible. We recommend checking all folders or using the “All Mail” or “All Inboxes” view if available. To ensure future delivery to your inbox, please add our email address to your contacts or mark the message as ‘not spam’.

Yes, you can. You’re free to spend the balance on more than one gift card. For the full selection, visit our redemption page.

Many of our gift cards are available as e-vouchers by email, but not all. You’ll find this clearly stated on each product page.

Delivery usually takes 1 to 5 working days, but during busy periods at the local post office, times may vary. Has your gift card not arrived on time? Download this e-voucher and fill in the details. Please note: this voucher has no monetary value. It’s simply a small gesture to bridge the waiting time and offer you a little extra service.

Choose your gift card, select the amount, and add it to your basket. You can add extras like a personal message, festive wrapping or a luxury gift box. Enter the delivery details and complete your payment. We accept Visa, Mastercard, and American Express. Business orders can also be paid by invoice.

Yes, you can. Simply place your business order in our webshop and choose your preferred payment method: Visa, Mastercard, American Express or invoice. Please note: for security reasons, gift cards are activated only after payment is received. Invoice payment is not available for digital gift cards. Ordering in bulk or want your cards personalised with your company logo? Request a free quote or call us on +44 330 818 2133.

Yes. You have 14 days to return your order from the day it’s delivered. Please note: e-vouchers cannot be returned. During checkout, you’ll be informed that by ordering digital content, you agree to immediate delivery (you’ll receive the voucher by email).

Depending on your email provider, our e-voucher email may arrive in a different folder than your main inbox. This could be a Promotions, Other, Updates, Spam, or Junk folder. In Gmail, the Promotions tab is located under “Categories” in the left-hand menu and may not be immediately visible. We recommend checking all folders or using the “All Mail” or “All Inboxes” view if available. To ensure future delivery to your inbox, please add our email address to your contacts or mark the message as ‘not spam’.

Many of our gift cards are available as e-vouchers by email, but not all. You’ll find this clearly stated on each product page.

Delivery usually takes 1 to 5 working days, but during busy periods at the local post office, times may vary. Has your gift card not arrived on time? Download this e-voucher and fill in the details. Please note: this voucher has no monetary value. It’s simply a small gesture to bridge the waiting time and offer you a little extra service.

Depending on your email provider, our e-voucher email may arrive in a different folder than your main inbox. This could be a Promotions, Other, Updates, Spam, or Junk folder. In Gmail, the Promotions tab is located under “Categories” in the left-hand menu and may not be immediately visible. We recommend checking all folders or using the “All Mail” or “All Inboxes” view if available. To ensure future delivery to your inbox, please add our email address to your contacts or mark the message as ‘not spam’.

Choose your gift card, select the amount, and add it to your basket. You can add extras like a personal message, festive wrapping or a luxury gift box. Enter the delivery details and complete your payment. We accept Visa, Mastercard, and American Express. Business orders can also be paid by invoice.

Yes, you can. Simply place your business order in our webshop and choose your preferred payment method: Visa, Mastercard, and American Express or invoice. Please note: for security reasons, gift cards are activated only after payment is received. Invoice payment is not available for digital gift cards. Ordering in bulk or want your cards personalised with your company logo? Request a free quote or call us on +44 330 818 2133.

Yes, you can. Simply place your business order in our webshop and choose your preferred payment method: Visa, Mastercard, and American Express or invoice. Please note: for security reasons, gift cards are activated only after payment is received. Invoice payment is not available for digital gift cards. Ordering in bulk or want your cards personalised with your company logo? Request a free quote or call us on +44 330 818 2133.

Yes, you can. You’re free to spend the balance on more than one gift card. For the full selection, visit our redemption page.

Go to giftcard.co.uk and click on Redeem Choice Gift Card at the top of the homepage. Enter your 19-digit card number to check the current balance. Then, pick a gift card of your choice from the available selection. Fill in your details along with the PIN code, which you’ll find on the back of the card under the scratch-off layer. Finally, redeem your Choice Gift Card.

If the PIN is no longer visible on your gift card, please contact us using our customer service.

Your Choice Gift Card is valid for one year from the date of purchase.

Yes, you can. You’re free to spend the balance on more than one gift card. For the full selection, visit our redemption page.

Gently scratch the foil to reveal your PIN. Avoid sharp objects as they may damage the code. If the PIN is unreadable, contact us using our customer service.

Yes. You have 14 days to return your order from the day it’s delivered. Please note: e-vouchers cannot be returned. During checkout, you’ll be informed that by ordering digital content, you agree to immediate delivery (you’ll receive the voucher by email).

Gently scratch the foil to reveal your PIN. Avoid sharp objects as they may damage the code. If the PIN is unreadable, contact us.

If the PIN is no longer visible on your gift card, please contact us using our customer service.

You can easily check your gift card balance at giftcard.co.uk. The balance on your Choice Gift Card is valid for two years from the date of purchase.

Your Choice Gift Card is valid for one year from the date of purchase.

Go to giftcard.co.uk and click on Redeem Choice Gift Card at the top of the homepage. Enter your 19-digit card number to check the current balance. Then, pick a gift card of your choice from the available selection. Fill in your details along with the PIN code, which you’ll find on the back of the card under the scratch-off layer. Finally, redeem your Choice Gift Card.

You can easily check your gift card balance at giftcard.co.uk. The balance on your Choice Gift Card is valid for two years from the date of purchase.

Your Choice Gift Card is valid for one year from the date of purchase.