The following definitions apply in these terms and conditions:
Registered Office Address:
GIFTCARDS GROUP B.V.
Ambachtsweg 6
1474HW Oosthuizen
The Netherlands
Dutch CoC-number (KvK): 52343065
Dutch VAT-ID: NL850404022B01
a. the office address of the trader’s business location where the consumer can lodge complaints;
b. the conditions under which the consumer can make use of the right of withdrawal and the method for doing so, or a clear statement relating to preclusion from the right of withdrawal;
c. information on guarantees and existing after-sales service;
d. the price, including all taxes on the product, service or digital content; the costs of delivery insofar as applicable, and the method of payment, delivery or implementing the distance contract;
e. the requirements for terminating the contract, if the duration of the contract exceeds one year or if it is indefinite;
f. if the consumer has a right of withdrawal, the model form for right of withdrawal.
Please note: digital vouchers are excluded from the right of withdrawal. See Article 10 below.
Upon delivery of products
a. the trader did not provide the consumer with the statutorily obligatory information about the right of withdrawal, the costs payable in the event of withdrawal or the model form for right of withdrawal, or:
b. the consumer did not explicitly ask about the commencement of implementing the service or the delivery of gas, water, electricity or city central heating during the period of withdrawal.
8. The consumer shall bear no costs for the entire or partial supply of digital content that is not supplied on a material medium, if:
a. prior to delivery, he did not explicitly agree to commencing fulfilment of the contract before the end of the period of withdrawal;
b. he did not acknowledge having lost his right of withdrawal upon granting his permission; or
c. the trader neglected to confirm this statement made by the consumer.
9. If a consumer exercises his right of withdrawal, all supplementary agreements are legally dissolved.
The trader can preclude the right of withdrawal for the following products and services, but only if the trader stated this clearly when making the offer, or at least in good time prior to conclusion of the contract:
a. the delivery commenced with the consumer's explicit prior agreement, and
b. the consumer declared that this implied his having lost his right of withdrawal.
Please note: both abovementioned preconditions have been incorporated in the check-out process.
a. they are the result of statutory regulations or stipulations; or
b. the consumer is authorized to terminate the contract on the day on which the price increase takes effect.
5. Prices stated in offers of products or services include VAT.
Termination
Prolongation
Duration
Contracts entered into between a trader and a consumer and which are subject to these general terms and conditions are subject only to UK law.
Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the consumer and should be recorded in writing, or in such a way that consumers can store them in a readily accessible manner on a durable medium.
Applicability
1. These terms and conditions apply to the legal relationship between GIFTCARDS GROUP BV and the Cardholder of a digital or physical Choice Gift Card (hereinafter: "CGC") issued by GIFTCARDS GROUP BV.
2. CGC is a gift card to which a credit between 10 and 500 GBP is linked, which is stored in the central administration of GIFTCARDS GROUP BV.
Expiry date
3. CGC is valid for one (1) year from activation. Activation occurs automatically after purchase. After this period of validity any claim to the CGC credit will lapse.
4. The balance and expiry date of CGC can be accessed free of charge at any time via the digital platforms and GIFTCARDS GROUP BV customer service.
5. CGC cannot be redeemed and used as a means of payment after the expiry date.
6. CGC or its residual value is not redeemable for cash under any circumstances.
Transferability
7. CGC can be lawfully traded only on the digital platforms of GIFTCARDS GROUP BV or with approved sales partners appointed by GIFTCARDS GROUP BV. Neither private nor commercial resale is permitted without the express permission of GIFTCARDS GROUP BV.
8. CGC can only be passed on to a subsequent Holder for no consideration to be used as a gift card.
Use
9. Each CGC has a unique code combination (19-digit card number and security code). Cardholder must keep CGC carefully. In case of theft, loss or unauthorised use by third parties of this code, no refund or replacement will be made.
10. CGC can only be redeemed for other gift cards on the digital platforms of GIFTCARDS GROUP BV until the expiry date.
11. The use of CGC for commercial purposes and/or purposes other than those for which it was issued is not permitted.
Blocking
12. In the event of suspected fraud or improper use, GIFTCARDS GROUP BV may suspend the use of one or more CGC indefinitely and/or deny the use of CGC temporarily or otherwise.
13. GIFTCARDS GROUP BV reserves the right to block CGC in the event of suspicions of reduced creditworthiness of business customers or if a payment term is exceeded.
14. In the event of force majeure, GIFTCARDS GROUP BV may suspend redemption of CGC indefinitely.
Non-immediate payment
15. Credit will not be linked to CGC until after payment has been made unless the parties agree otherwise in writing.
Offer
16. GIFTCARDS GROUP BV may at any time change - within reasonable limits - the range of gift cards for which the CGC can be redeemed. No rights may be derived from the offer that is visible at any time on the redemption platforms of GIFTCARDS GROUP BV or displayed on the CGC or associated printed matter and/or packaging.
Refund
17. Under no circumstances will GIFTCARDS GROUP BV refund CGC purchased from third parties (authorised retailers, chain shops).
18. The choice made by the Cardholder when redeeming CGC on the digital platforms of GIFTCARDS GROUP BV is irrevocable and expressly does not concern a distance sale.
Other provisions
19. These terms and conditions form an inseparable part of the General Terms and Conditions as published on this website.
20. If one or more provisions of these terms and conditions prove not to be legally valid, these terms and conditions will remain in force for the rest. The parties shall consult on the provisions that are not legally valid, in order to reach a substitute provision that is legally valid and as close as possible to the purport of the provision to be replaced.
(this form should only be completed and returned if you want to withdraw from the contract)
We exercise our right of withdrawal.