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How to check the Costa Gift Card balance

10 March 2026

The Costa Gift Card is the perfect gift for coffee-lovers. This gift card can be spent at all of Costa Coffee’s 2,600+ locations across the UK, and on any menu item; from classic flat whites, to frothy cappuccinos, refreshing iced drinks, or food items. To avoid any payment issues or surprises at the till, it’s useful to know the remaining balance on your gift card. Knowing exactly how much is left on your Costa Gift Card balance also ensures you get all of the value out of your gift card. 

In this article, we explain how to check the Costa Gift Card balance both online and in store.

Where to check the Costa Gift Card balance

There are two ways to check the balance on your Costa Gift Card. Both options are straightforward and there is no limit on the number of balance checks you can complete.

  • The first option is to check online via the official Costa Coffee website, a quick and easy method you can do from anywhere at any time. 
     
  • The second option is to visit a physical Costa Coffee store and ask a member of staff to check the balance for you.

Check the Costa Coffee Gift Card balance online

You can check the balance of your Costa Gift Card online by visiting the official Costa Coffee website. Follow the steps below to check the balance online:

  1. Go to the official Costa Coffee Gift Card balance check tool.
     
  2. Enter your gift card number, which can be found on the back of physical gift cards or within the delivery email for digital e-gift cards.
     
  3. Click the ‘Check balance’ button to display the remaining balance of your Costa Gift Card.

How to check the Costa Gift Card balance in stores

If you’re already out and about or would prefer to check your balance in person, you can ask a member of staff at any of Costa’s locations in the UK. Follow the steps below to check your balance in store:

  1. Visit any Costa Coffee location.
     
  2. Approach a member of staff and let them know you would like to check the balance on your Costa Gift Card.
     
  3. Hand over your physical gift card or present the delivery email that includes your digital e-gift card details. The staff member will perform the balance check and let you know what your remaining balance is.

What you need in order to check the Costa Gift Card balance

To check the balance of your Costa Gift Card online or in store, you will need to have the following details to hand:

  • Your Costa Gift Card (physical or digital): this is your physical plastic card or the e-gift card you received by email.
     
  • Your card number: found on the front or back of your physical card, or in the delivery email for digital e-gift cards.

The choice of balance check methods offers convenience, allowing you to quickly find out the remaining balance of your Costa Gift Card in store or online.